How To Fix /SAPAPO/DP_CHAR172 - Product &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/DP_CHAR -

• Message number: 172

• Message text: Product &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/DP_CHAR172 - Product &1 does not exist ?

  The SAP error message /SAPAPO/DP_CHAR172 indicating that "Product &1 does not exist" typically occurs in the context of SAP Advanced Planning and Optimization (APO), particularly within the Demand Planning (DP) module. This error suggests that the system is unable to find the specified product in the master data.
  Cause:
  
  Product Not Created: The product may not have been created in the system. This can happen if the product master data was never set up.
  Incorrect Product Key: The product key (ID) being referenced may be incorrect or misspelled.
  Product Deletion: The product may have been deleted or marked as inactive in the system.
  Data Transfer Issues: If data is being transferred from another system (like SAP ERP), there may have been issues during the transfer that resulted in the product not being created in APO.
  Authorization Issues: The user may not have the necessary authorizations to view or access the product data.
  
  Solution:
  
  
  Check Product Master Data:
  
  Go to the product master data in the relevant transaction (e.g., /SAPAPO/DP or /SAPAPO/MAT1) and verify if the product exists.
  If it does not exist, create the product using the appropriate transaction.
  
  
  
  Verify Product Key:
  
  Ensure that the product key being used in the transaction is correct. Check for any typos or formatting issues.
  
  
  
  Check Deletion Status:
  
  If the product was previously created, check if it has been marked for deletion or is inactive. You can do this in the product master data screen.
  
  
  
  Data Transfer Validation:
  
  If the product data is supposed to be transferred from another system, check the data transfer logs for any errors or issues that may have occurred during the transfer process.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the product data. This can be checked with the security team or by reviewing the user roles and authorizations.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any additional troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/DP for Demand Planning, /SAPAPO/MAT1 for product master data, and /SAPAPO/OM for order management.
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.