How To Fix /SAPAPO/DMRES217 - Different time zones for resource &1 and external capacity data

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/DMRES -

• Message number: 217

• Message text: Different time zones for resource &1 and external capacity data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/DMRES217 - Different time zones for resource &1 and external capacity data ?

  The SAP error message /SAPAPO/DMRES217 indicates that there is a mismatch in time zones between a resource and the external capacity data being used in the Advanced Planning and Optimization (APO) module. This can lead to discrepancies in planning and scheduling, as the system expects both the resource and the external data to be in the same time zone.
  Cause:
  
  Resource Time Zone Configuration: The resource in question may be configured with a specific time zone in the system.
  External Capacity Data Time Zone: The external capacity data (which could come from various sources, such as external systems or files) may be set to a different time zone.
  Data Import Issues: If the external capacity data is being imported, it may not have the correct time zone settings or may not be converted properly during the import process.
  
  Solution:
  
  
  Check Resource Configuration:
  
  Go to the resource master data in SAP APO and verify the time zone settings for the resource. Ensure that it is set correctly according to your business requirements.
  
  
  
  Verify External Capacity Data:
  
  Check the external capacity data source to ensure that it is using the correct time zone. If necessary, adjust the time zone settings in the external system or during the data import process.
  
  
  
  Data Conversion:
  
  If you are importing data, ensure that the data is being converted to the correct time zone before it is loaded into SAP APO. This may involve adjusting the data transformation logic in your ETL (Extract, Transform, Load) process.
  
  
  
  Consistency Check:
  
  Perform a consistency check in the APO system to identify any other potential discrepancies between resources and external data.
  
  
  
  Documentation and Training:
  
  Ensure that users involved in data entry or import processes are trained on the importance of time zone consistency and how to check and set time zones correctly.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error message.
  APO Documentation: Review the SAP APO documentation for best practices on managing resources and external data, particularly regarding time zone settings.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By addressing the time zone discrepancies, you should be able to resolve the error and ensure that your planning processes run smoothly.