How To Fix /SAPAPO/DEPL_MESS012 - No customer location found according to selection


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/DEPL_MESS -

  • Message number: 012

  • Message text: No customer location found according to selection

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPAPO/DEPL_MESS012 - No customer location found according to selection ?

    The SAP error message /SAPAPO/DEPL_MESS012 indicates that the system could not find a customer location based on the selection criteria provided. This error typically occurs in the context of Advanced Planning and Optimization (APO) when trying to deploy or plan for customer locations that are not defined or do not match the selection criteria.

    Causes:

    1. Missing Customer Location: The customer location you are trying to access may not be defined in the system.
    2. Incorrect Selection Criteria: The selection criteria used in the transaction may not match any existing customer locations.
    3. Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the location or customer master data.
    4. Authorization Issues: The user may not have the necessary authorizations to view or access the customer location data.

    Solutions:

    1. Check Customer Location Definition:

      • Verify that the customer location exists in the system. You can do this by navigating to the relevant master data transaction (e.g., BP for Business Partner) and checking if the customer location is defined.
    2. Review Selection Criteria:

      • Ensure that the selection criteria you are using in the transaction are correct. Double-check the filters and parameters to make sure they align with the existing customer locations.
    3. Data Consistency Check:

      • Perform a data consistency check to identify any discrepancies in the master data. You may need to run reports or use transaction codes like SE16 to view the relevant tables and ensure that the data is complete and accurate.
    4. Authorization Check:

      • Confirm that the user has the necessary authorizations to access the customer location data. You may need to consult with your SAP security team to ensure that the user roles are correctly assigned.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for additional guidance on the specific transaction or process you are working with.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration of your system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/DP for demand planning or /SAPAPO/SDP for supply network planning, depending on your context.
    • Master Data Management: Understanding how customer and location master data is managed in SAP APO can help prevent similar issues in the future.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches that address known issues.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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