How To Fix /SAPAPO/CULL_SERVICE049 - Internal error: Order data in liveCache are inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CULL_SERVICE -

• Message number: 049

• Message text: Internal error: Order data in liveCache are inconsistent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CULL_SERVICE049 - Internal error: Order data in liveCache are inconsistent ?

  The SAP error message /SAPAPO/CULL_SERVICE049 Internal error: Order data in liveCache are inconsistent typically indicates that there is a data inconsistency issue in the LiveCache database used by SAP Advanced Planning and Optimization (APO). This can occur due to various reasons, such as system crashes, improper data updates, or issues during data transfer processes.
  Causes:
  
  Data Corruption: The data in LiveCache may have become corrupted due to system failures or improper shutdowns.
  Inconsistent Data Updates: If there are concurrent updates to the order data, it may lead to inconsistencies.
  Transport Issues: Problems during the transport of data from one system to another can lead to inconsistencies.
  Configuration Issues: Incorrect configuration settings in APO or LiveCache can also lead to this error.
  
  Solutions:
  
  Check LiveCache Status: Use transaction code /SAPAPO/LC10 to check the status of the LiveCache. Ensure that it is running properly.
  Consistency Check: Perform a consistency check on the LiveCache data. You can use transaction /SAPAPO/LC10 to run consistency checks and repair any inconsistencies found.
  Rebuild LiveCache: If the inconsistencies are severe, you may need to rebuild the LiveCache. This can be done using the transaction /SAPAPO/LC10 and selecting the appropriate options to rebuild the data.
  Data Re-initialization: In some cases, re-initializing the data from the source system may be necessary. This involves reloading the data into LiveCache.
  Check for Notes and Patches: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches can sometimes resolve underlying issues.
  Consult SAP Support: If the issue persists, it may be necessary to contact SAP Support for further assistance. They can provide more detailed diagnostics and solutions based on your specific system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/LC10 for LiveCache management and consistency checks.
  SAP Notes: Regularly check for SAP Notes related to LiveCache and APO to stay updated on known issues and fixes.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the inconsistency.
  Backup and Recovery: Ensure that you have a backup and recovery plan in place for your LiveCache data to prevent data loss in case of corruption.
  
  By following these steps, you should be able to diagnose and resolve the inconsistency issue in LiveCache that is causing the error message.