How To Fix /SAPAPO/CULL1013 - Error communicating with SAP liveCache: Module &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CULL1 -

• Message number: 013

• Message text: Error communicating with SAP liveCache: Module &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CULL1013 - Error communicating with SAP liveCache: Module &1 ?

  The SAP error message /SAPAPO/CULL1013 indicates an issue with communication between the SAP system and the SAP LiveCache. This error typically arises in the context of Advanced Planning and Optimization (APO) when the system is unable to connect to the LiveCache database, which is essential for certain planning functions.
  Causes:
  
  LiveCache Not Running: The LiveCache service may not be started or is down.
  Network Issues: There could be network connectivity problems between the SAP system and the LiveCache.
  Configuration Issues: Incorrect configuration settings in the SAP system or LiveCache.
  Database Issues: The LiveCache database may be experiencing issues or may be corrupted.
  Version Mismatch: There may be a version mismatch between the SAP system and the LiveCache.
  
  Solutions:
  
  
  Check LiveCache Status:
  
  Ensure that the LiveCache service is running. You can check this using transaction LC10 or by accessing the LiveCache administration tools.
  
  
  
  Restart LiveCache:
  
  If the LiveCache is not running, try restarting it. This can often resolve temporary issues.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues preventing communication between the SAP system and LiveCache. Check firewalls, network configurations, and ensure that the correct ports are open.
  
  
  
  Configuration Review:
  
  Review the configuration settings in both the SAP system and LiveCache. Ensure that the connection parameters (like host, port, and instance) are correctly set.
  
  
  
  Check Logs:
  
  Look at the logs for both the SAP system and LiveCache for any additional error messages or warnings that could provide more context on the issue.
  
  
  
  Database Health Check:
  
  Perform a health check on the LiveCache database to ensure it is functioning correctly. This may involve running specific database checks or maintenance tasks.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes and documentation related to LiveCache and the specific error message for any additional troubleshooting steps or patches.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches.
  Transaction Codes: Familiarize yourself with transaction codes like LC10 (LiveCache Administration) and SICF (Service Maintenance) for troubleshooting.
  System Logs: Use transaction SM21 to check system logs for any related errors that might give more insight into the problem.
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/CULL1013 error effectively.