How To Fix /SAPAPO/CTM4428 - Master data selection & still used in order selections

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CTM4 -

• Message number: 428

• Message text: Master data selection & still used in order selections

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CTM4428 - Master data selection & still used in order selections ?

  The SAP error message /SAPAPO/CTM4428 typically indicates that there is an issue with the master data selection in the context of the SAP Advanced Planning and Optimization (APO) system, particularly when using the Capable-to-Match (CTM) functionality. This error suggests that certain master data (like products, locations, or resources) is still being referenced in order selections, even though it may not be valid or available for planning.
  Cause:
  
  Master Data Inconsistency: The master data for the product, location, or resource may have been changed or deleted, but the system still references it in existing orders.
  Inactive Master Data: The master data might be marked as inactive or obsolete, yet it is still linked to open orders or planning activities.
  Data Synchronization Issues: There may be a delay or issue in the synchronization of master data between different systems (e.g., between SAP ERP and SAP APO).
  Planning Version Issues: The planning version being used may not have the correct or updated master data.
  
  Solution:
  
  Check Master Data: Review the master data for the affected product, location, or resource. Ensure that it is active and correctly configured.
  Update or Reactivate Master Data: If the master data is inactive, consider reactivating it or updating it to ensure it is valid for planning.
  Clear Order References: If the master data is no longer needed, ensure that all orders referencing it are either completed or deleted.
  Data Consistency Check: Run consistency checks in the APO system to identify and resolve any discrepancies in master data.
  Planning Version Review: Ensure that the correct planning version is being used and that it contains the necessary master data.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for specific guidance and troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like /SAPAPO/CTM for CTM settings and /SAPAPO/MAT1 for master data maintenance.
  SAP Notes: Check for relevant SAP Notes that may address this specific error or provide patches and updates.
  APO Configuration: Review the configuration settings in the APO system to ensure that they align with the business processes and master data requirements.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.