How To Fix /SAPAPO/CTM4403 - Master data selection &1 locked by user &2; display only


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/CTM4 -

  • Message number: 403

  • Message text: Master data selection &1 locked by user &2; display only

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPAPO/CTM4403 - Master data selection &1 locked by user &2; display only ?

    The SAP error message /SAPAPO/CTM4403 indicates that the master data selection for a specific object (like a product or location) is currently locked by another user. This typically occurs in the context of SAP Advanced Planning and Optimization (APO) when multiple users are trying to access or modify the same master data simultaneously.

    Cause:

    1. User Locking: Another user is currently editing or has locked the master data object you are trying to access. This is a common scenario in collaborative environments where multiple users work on the same data.
    2. System Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. When a user opens a master data object for editing, it gets locked for other users until the first user saves or cancels their changes.

    Solution:

    1. Wait for Release: The simplest solution is to wait until the user who has locked the data completes their work and releases the lock. You can check with the user to see when they expect to finish.
    2. Display Mode: Since the message indicates "display only," you can still view the data but cannot make changes. If you only need to view the information, you can proceed in display mode.
    3. Identify the Locking User: If you need to know who is locking the data, you can use transaction code SM12 to view the locks in the system. This will show you the user and the object that is locked.
    4. Unlocking the Data: If the locking user is unavailable and the lock is preventing critical work, a system administrator can manually unlock the data using transaction SM12. However, this should be done with caution to avoid data inconsistencies.
    5. Check for Background Jobs: Sometimes, background jobs may also hold locks on master data. Check if any jobs are running that might be causing the lock.

    Related Information:

    • Transaction Codes:
      • SM12: To view and manage locks in the system.
      • SM21: To check system logs for any related issues.
      • ST22: To check for dumps that might indicate underlying issues.
    • Documentation: Refer to SAP Help documentation for more details on locking mechanisms and best practices for managing master data in APO.
    • User Training: Ensure that users are trained on how to properly manage master data and understand the implications of locking.

    By following these steps, you should be able to address the issue related to the /SAPAPO/CTM4403 error message effectively.

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