How To Fix /SAPAPO/CTM3804 - Profile &1 is being created by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CTM3 -

• Message number: 804

• Message text: Profile &1 is being created by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CTM3804 - Profile &1 is being created by user &2 ?

  The SAP error message /SAPAPO/CTM3804 indicates that a profile is currently being created by another user. This typically occurs in the context of the SAP Advanced Planning and Optimization (APO) module, specifically when dealing with the Capacity Planning or CTM (Capable-to-Match) functionalities.
  Cause:
  The error arises when:
  
  A user attempts to create or modify a CTM profile while another user is already in the process of creating or modifying the same profile.
  This is a concurrency control mechanism to prevent data inconsistencies and conflicts that could arise from simultaneous modifications.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Wait and Retry: If the profile is being created by another user, the simplest solution is to wait until that user has completed their task. After some time, try to create or modify the profile again.
  
  
  Identify the User: If you have the necessary permissions, you can check who is currently working on the profile. This can often be done through transaction codes like SM04 (User Overview) or AL08 (Global User Overview) to see active sessions and users.
  
  
  Communicate with the User: If you identify the user who is creating the profile, you can reach out to them to understand their timeline and coordinate your actions accordingly.
  
  
  Check for Locks: You can also check for any locks on the profile using transaction SM12 (Display and Delete Locks). If you find a lock that is no longer needed, you may consider deleting it, but be cautious as this could disrupt the other user's work.
  
  
  System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration and user roles to ensure that the process is optimized for concurrent access.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CTM1 (Create CTM Profile), CTM2 (Change CTM Profile), and CTM3 (Display CTM Profile) for managing CTM profiles.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the official SAP documentation for APO and CTM to understand best practices for profile management and user access.
  
  By following these steps, you should be able to address the /SAPAPO/CTM3804 error effectively.