How To Fix /SAPAPO/CTM1825 - Error when creating orders: Invalid queue name

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CTM1 -

• Message number: 825

• Message text: Error when creating orders: Invalid queue name

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CTM1825 - Error when creating orders: Invalid queue name ?

  The SAP error message /SAPAPO/CTM1825 indicates that there is an issue with the queue name when creating orders in the SAP Advanced Planning and Optimization (APO) system. This error typically arises in the context of the Capable-to-Match (CTM) process, which is used for production planning and scheduling.
  Cause:
  The error can be caused by several factors, including:
  
  Invalid Queue Name: The queue name specified in the configuration or during the order creation process does not exist or is incorrectly defined.
  Configuration Issues: The CTM settings may not be properly configured, leading to the system not recognizing the specified queue.
  Master Data Issues: The master data related to the production resources or queues may be incomplete or incorrect.
  Authorization Issues: The user may not have the necessary authorizations to access the specified queue.
  
  Solution:
  To resolve the /SAPAPO/CTM1825 error, you can take the following steps:
  
  
  Check Queue Name:
  
  Verify that the queue name you are using is correct and exists in the system. You can do this by checking the relevant configuration in the SAP APO system.
  
  
  
  Review CTM Configuration:
  
  Go to the CTM configuration settings and ensure that the queues are properly defined. You can access the configuration via transaction code /SAPAPO/CTM and check the settings under the "Queue" section.
  
  
  
  Validate Master Data:
  
  Ensure that all relevant master data (e.g., resources, production versions, etc.) is correctly maintained and that the queues are assigned to the appropriate resources.
  
  
  
  Check Authorizations:
  
  Ensure that the user creating the orders has the necessary authorizations to access and use the specified queue. You may need to consult with your SAP security team to verify this.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to queue handling in CTM.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the queue name is being set and why it is being recognized as invalid.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/CTM for configuration and /SAPAPO/ORD for order management.
  Documentation: Review SAP documentation on CTM and queue management for best practices and configuration guidelines.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  By following these steps, you should be able to identify and resolve the cause of the /SAPAPO/CTM1825 error when creating orders in SAP APO.