How To Fix /SAPAPO/CMDS_DIALOG021 - Customer material &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CMDS_DIALOG -

• Message number: 021

• Message text: Customer material &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CMDS_DIALOG021 - Customer material &1 does not exist ?

  The SAP error message /SAPAPO/CMDS_DIALOG021 indicates that the customer material specified does not exist in the system. This error typically occurs in the context of Advanced Planning and Optimization (APO) when trying to access or manipulate data related to customer-specific materials.
  Cause:
  
  Non-Existent Customer Material: The customer material number you are trying to use does not exist in the system.
  Incorrect Input: There may be a typo or incorrect entry in the customer material number.
  Data Not Maintained: The customer material may not have been created or maintained in the relevant master data tables.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer material data.
  
  Solution:
  
  Verify Customer Material Number: Double-check the customer material number for any typos or errors. Ensure that you are using the correct format.
  Check Master Data: 
  
  Go to the relevant transaction (e.g., MM03 for material master) and check if the customer material exists.
  If it does not exist, you may need to create it using the appropriate transaction (e.g., MM01 for creating a material).
  
  
  Maintain Customer-Specific Data: If the customer material is not maintained, you may need to create or update the customer-specific material data in the system.
  Authorization Check: Ensure that you have the necessary authorizations to access the customer material data. If not, contact your system administrator to grant the required permissions.
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on managing customer materials in APO.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01, MM02, MM03, and APO related transactions.
  Master Data Management: Understanding how to manage and maintain master data in SAP APO is crucial for resolving such issues.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.