How To Fix /SAPAPO/CLPRP032 - Product not found under name &1, marketplace name &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/CLPRP -

  • Message number: 032

  • Message text: Product not found under name &1, marketplace name &2

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  • Self-Explanatory Message

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  • What is the cause and solution for SAP error message /SAPAPO/CLPRP032 - Product not found under name &1, marketplace name &2 ?

    The SAP error message /SAPAPO/CLPRP032 Product not found under name &1, marketplace name &2 typically occurs in the context of SAP Advanced Planning and Optimization (APO) when the system is unable to locate a product based on the specified product name and marketplace name. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. Incorrect Product Name: The product name specified in the transaction may be misspelled or does not exist in the system.
    2. Marketplace Name Issues: The marketplace name provided may be incorrect or not configured in the system.
    3. Data Synchronization Issues: There may be a delay or issue in data synchronization between different systems (e.g., between SAP ERP and SAP APO).
    4. Master Data Not Created: The product may not have been created in the APO system or may not have been activated for the specified marketplace.
    5. Authorization Issues: The user may not have the necessary authorizations to view or access the product in the specified marketplace.

    Solutions:

    1. Verify Product and Marketplace Names: Double-check the product name and marketplace name for any typos or inaccuracies. Ensure that they match exactly with what is defined in the system.
    2. Check Master Data: Ensure that the product has been created in the APO system and is active. You can do this by checking the product master data in the relevant transaction (e.g., /SAPAPO/MAT1).
    3. Review Marketplace Configuration: Ensure that the marketplace is correctly configured in the system and that the product is assigned to the correct marketplace.
    4. Data Synchronization: If the product exists in the ERP system but not in APO, ensure that the data transfer jobs are running correctly and that there are no errors in the data transfer process.
    5. Authorization Check: Verify that the user has the necessary authorizations to access the product and marketplace. This can be checked with the help of a system administrator.
    6. Consult Logs: Check the application logs for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/MAT1 for product master data and /SAPAPO/OM for marketplace settings.
    • SAP Notes: Search for relevant SAP Notes that may address known issues or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation related to product master data management and marketplace configuration in APO for best practices and guidelines.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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