How To Fix /SAPAPO/CIF_NQRFC038 - New qRFC API was deactivated on the outbound side

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CIF_NQRFC -

• Message number: 038

• Message text: New qRFC API was deactivated on the outbound side

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CIF_NQRFC038 - New qRFC API was deactivated on the outbound side ?

  The SAP error message /SAPAPO/CIF_NQRFC038 New qRFC API was deactivated on the outbound side typically occurs in the context of the Core Interface (CIF) between SAP Advanced Planning and Optimization (APO) and SAP ERP systems. This error indicates that the new qRFC (queued Remote Function Call) API for data transfer has been deactivated on the outbound side, which can disrupt the data flow between the systems.
  Cause:
  
  Deactivation of qRFC API: The most common cause of this error is that the new qRFC API has been deactivated in the configuration settings of the SAP system. This can happen due to changes in system settings, updates, or manual deactivation.
  Configuration Issues: There may be issues in the CIF configuration that prevent the new qRFC API from being activated.
  System Updates: After an upgrade or patch, certain settings may revert to defaults, leading to deactivation.
  Transport Issues: If the configuration was transported from one system to another, it might not have included the necessary settings for the new qRFC API.
  
  Solution:
  
  
  Check CIF Settings: 
  
  Go to transaction CIF in the SAP GUI.
  Navigate to the settings for the outbound system and check if the new qRFC API is activated.
  If it is deactivated, activate it.
  
  
  
  Transaction Code: 
  
  Use transaction SMQS to check the status of the qRFC queues. Ensure that the queues are functioning correctly and that there are no errors in the processing.
  
  
  
  Review Configuration:
  
  Ensure that the CIF configuration is correctly set up for both the ERP and APO systems. This includes checking the integration model and ensuring that the necessary objects are included.
  
  
  
  Check for Notes: 
  
  Look for SAP Notes related to CIF and qRFC. Sometimes, SAP releases notes that provide fixes or additional configuration steps for known issues.
  
  
  
  System Logs: 
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Re-activate the API: 
  
  If the API was intentionally deactivated, you may need to consult with your Basis or technical team to understand the implications of reactivating it.
  
  
  
  Consult Documentation: 
  
  Review the official SAP documentation for CIF and qRFC to ensure that all prerequisites and configurations are met.
  
  
  
  Related Information:
  
  CIF Overview: The Core Interface (CIF) is used for data transfer between SAP ERP and SAP APO. It is essential for ensuring that planning and execution data is synchronized between the two systems.
  qRFC: Queued Remote Function Call (qRFC) is a mechanism in SAP that allows for asynchronous communication between systems, ensuring that messages are processed in the order they are sent.
  SAP Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance, providing them with detailed logs and error messages.
  
  By following these steps, you should be able to resolve the error and restore the functionality of the CIF integration between your SAP systems.