How To Fix /SAPAPO/CIF_NQRFC010 - Error occurred when reading the systems

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CIF_NQRFC -

• Message number: 010

• Message text: Error occurred when reading the systems

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CIF_NQRFC010 - Error occurred when reading the systems ?

  The SAP error message /SAPAPO/CIF_NQRFC010 typically indicates an issue with the CIF (Core Interface) communication between the SAP ERP system and the SAP APO (Advanced Planning and Optimization) system. This error occurs when there is a problem reading the systems involved in the CIF process, which can be due to various reasons.
  Causes:
  
  
  RFC Connection Issues: There may be problems with the Remote Function Call (RFC) connection between the ERP and APO systems. This could be due to network issues, incorrect configuration, or the RFC destination being inactive.
  
  
  Authorization Problems: The user credentials used for the RFC connection may not have the necessary authorizations to access the required data.
  
  
  System Configuration: Incorrect configuration settings in either the ERP or APO system can lead to this error. This includes settings related to CIF, master data, or integration models.
  
  
  Data Consistency Issues: There may be inconsistencies or missing data in the master data or transactional data that the CIF process is trying to read.
  
  
  System Availability: One of the systems (either ERP or APO) may be down or not reachable.
  
  
  Solutions:
  
  
  Check RFC Connections:
  
  Go to transaction SM59 in the SAP GUI and verify the RFC destination settings for the connection between the ERP and APO systems.
  Test the connection to ensure it is working properly.
  
  
  
  Review Authorizations:
  
  Ensure that the user ID used for the RFC connection has the necessary authorizations to access the required data in both systems.
  
  
  
  Check Configuration Settings:
  
  Review the CIF configuration in both the ERP and APO systems. Ensure that the integration models are correctly set up and activated.
  Check the settings in transaction /SAPAPO/CIF to ensure that the necessary data is being transferred.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the master data and transactional data in both systems to identify any inconsistencies or missing data.
  
  
  
  System Availability:
  
  Ensure that both the ERP and APO systems are up and running. Check for any system downtime or maintenance activities that might affect connectivity.
  
  
  
  Review Logs:
  
  Check the CIF logs for more detailed error messages. You can find logs in transaction /SAPAPO/CIF under the "Log" section. This may provide more context on what specifically is causing the error.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: RFC Destinations
  /SAPAPO/CIF: CIF Monitor
  SLG1: Application Log
  
  
  
  Documentation: Refer to SAP Help documentation for CIF and integration between ERP and APO for detailed configuration and troubleshooting steps.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.