How To Fix /SAPAPO/CIF_CCMS020 - Status of the consumption of sales orders using qRFC

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CIF_CCMS -

• Message number: 020

• Message text: Status of the consumption of sales orders using qRFC

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CIF_CCMS020 - Status of the consumption of sales orders using qRFC ?

  The SAP error message /SAPAPO/CIF_CCMS020 typically relates to issues with the consumption of sales orders in the context of the Core Interface (CIF) between SAP Advanced Planning and Optimization (APO) and SAP ERP systems. This error can occur when there are problems with the queued Remote Function Calls (qRFC) that are responsible for transferring data between these systems.
  Cause of the Error
  
  
  Queue Issues: The error may arise due to issues in the qRFC queue, such as:
  
  The queue is full or has reached its limit.
  There are errors in the processing of previous messages in the queue.
  Network issues or connectivity problems between the systems.
  
  
  
  Data Inconsistencies: There may be inconsistencies in the data being transferred, such as:
  
  Missing or incorrect sales order data.
  Issues with the master data (e.g., material master, customer master) that are required for processing the sales orders.
  
  
  
  Configuration Issues: Incorrect configuration settings in CIF or in the qRFC setup can lead to this error.
  
  
  Authorization Issues: Lack of proper authorizations for the user or system trying to process the sales orders can also cause this error.
  
  
  Solutions
  
  
  Check qRFC Queue:
  
  Use transaction SMQ1 (for outbound queues) and SMQ2 (for inbound queues) to monitor the status of the queues.
  Look for any stuck or failed messages and analyze the error logs for details.
  
  
  
  Reprocess Messages:
  
  If there are failed messages, you can try to reprocess them. In SMQ2, select the message and choose the option to reprocess it.
  
  
  
  Check for Data Issues:
  
  Verify the sales order data and ensure that all required fields are populated correctly.
  Check the master data for any inconsistencies or missing entries.
  
  
  
  Review Configuration:
  
  Ensure that the CIF configuration is set up correctly. This includes checking the settings in transaction CIF and ensuring that the integration model is active and correctly configured.
  
  
  
  Authorization Check:
  
  Ensure that the user or system has the necessary authorizations to process the sales orders.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error. Sometimes, there are known issues with specific versions of SAP that have been documented by SAP.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SMQ1 and SMQ2: Monitor qRFC queues.
  CIF: CIF configuration and monitoring.
  SLG1: View application logs for detailed error messages.
  
  
  
  Documentation: Refer to SAP Help documentation for CIF and APO for detailed information on configuration and troubleshooting.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/CIF_CCMS020 error effectively.