How To Fix /SAPAPO/CIF864 - Batch Job Cancelled due to error on R/3 side

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CIF -

• Message number: 864

• Message text: Batch Job Cancelled due to error on R/3 side

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CIF864 - Batch Job Cancelled due to error on R/3 side ?

  The SAP error message /SAPAPO/CIF864 Batch Job Cancelled due to error on R/3 side typically occurs in the context of the Core Interface (CIF) when there is an issue with the data transfer between the SAP Advanced Planning and Optimization (APO) system and the SAP R/3 (or S/4HANA) system. This error indicates that a batch job in the CIF process was terminated because of an error that originated in the R/3 system.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the master data or transactional data in the R/3 system that prevent successful data transfer.
  Configuration Issues: Incorrect configuration settings in the CIF setup can lead to errors during data transfer.
  Missing Master Data: Required master data (like materials, vendors, etc.) may be missing in the R/3 system.
  Authorization Issues: The user executing the CIF job may not have the necessary authorizations to access certain data in the R/3 system.
  System Performance: Performance issues or timeouts in the R/3 system can lead to job cancellations.
  Network Issues: Connectivity problems between the APO and R/3 systems can also cause this error.
  
  Solutions:
  
  Check Logs: Review the CIF logs in both the APO and R/3 systems to identify the specific error messages that led to the job cancellation. You can check transaction codes like /SAPAPO/CIF in APO and SM37 in R/3 for job logs.
  Data Consistency Check: Ensure that the master data in the R/3 system is consistent and complete. Use transaction codes like MM03 (for material master) to verify data.
  Configuration Review: Review the CIF configuration settings in both systems to ensure they are correctly set up. This includes checking the integration model and ensuring that the necessary objects are included.
  Authorization Check: Verify that the user executing the CIF job has the necessary authorizations to access the required data in the R/3 system.
  Performance Monitoring: Monitor the performance of the R/3 system to ensure it is not overloaded. If necessary, optimize the system or schedule jobs during off-peak hours.
  Network Connectivity: Check for any network issues that might be affecting the communication between the APO and R/3 systems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/CIF, SM37, SLG1 (for application logs), and ST22 (for dumps).
  SAP Notes: Search for relevant SAP Notes that may address specific issues related to CIF and the error message you are encountering.
  Documentation: Review SAP documentation on CIF and integration between APO and R/3 for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.