How To Fix /SAPAPO/CIF837 - User profiles were not saved

/SAPAPO/CIF837 - Overview

• Message type: E = Error

• Message class: /SAPAPO/CIF -

• Message number: 837

• Message text: User profiles were not saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CIF837 - User profiles were not saved ?

  The SAP error message /SAPAPO/CIF837 User profiles were not saved typically occurs in the context of the SAP Advanced Planning and Optimization (APO) module, particularly when dealing with the Core Interface (CIF) between SAP APO and SAP ERP systems. This error indicates that there was an issue saving user profiles, which can affect the configuration and functionality of CIF.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to save user profiles in the system.
  Technical Errors: There may be technical issues such as database connectivity problems, system performance issues, or temporary system outages.
  
  Configuration Issues: Incorrect configuration settings in the CIF or APO system can lead to this error.
  Data Integrity Issues: Problems with the data being processed, such as missing or inconsistent data, can prevent user profiles from being saved.
  User Profile Locking: If the user profile is locked by another process or user, it may not be possible to save changes.
  
  Solutions:
  
  Check