How To Fix /SAPAPO/CIF823 - Not all data from all servers could be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CIF -

• Message number: 823

• Message text: Not all data from all servers could be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CIF823 - Not all data from all servers could be determined ?

  The SAP error message /SAPAPO/CIF823 indicates that not all data from all servers could be determined during the CIF (Core Interface) transfer process between SAP APO (Advanced Planning and Optimization) and SAP ERP (Enterprise Resource Planning). This error typically arises when there are issues with data synchronization or configuration between the two systems.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the master data or transactional data between the SAP ERP and SAP APO systems.
  Configuration Issues: Incorrect configuration in the CIF settings, such as filters or selection criteria that prevent certain data from being transferred.
  Network Issues: Temporary network issues or connectivity problems between the SAP systems can lead to incomplete data transfer.
  Authorization Issues: Insufficient authorizations for the user or system trying to perform the CIF transfer.
  Data Locking: Data may be locked in one of the systems, preventing it from being accessed or transferred.
  Missing Data: Required data might be missing in one of the systems, leading to incomplete data being sent.
  
  Solutions:
  
  Check CIF Configuration: Review the CIF configuration settings in both SAP ERP and SAP APO to ensure they are correctly set up. Pay attention to filters and selection criteria.
  Data Consistency Check: Perform a consistency check on the master data in both systems. Use transaction codes like /SAPAPO/MASTER_DATA_CHECK to identify inconsistencies.
  Review Logs: Check the CIF logs for more detailed error messages. You can use transaction /SAPAPO/CIFMON to monitor CIF activities and identify specific issues.
  Network and Connectivity: Ensure that there are no network issues affecting the connection between the systems. Test the connectivity and resolve any network-related problems.
  Authorization Check: Verify that the user or system has the necessary authorizations to perform the CIF transfer. Adjust roles and permissions as needed.
  Data Locking: Investigate if any data is locked in either system. You can use transaction SM12 to check for locks and release them if necessary.
  Re-run CIF Transfer: After addressing the above issues, re-run the CIF transfer to see if the problem persists.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/CIFMON, /SAPAPO/MASTER_DATA_CHECK, and SM12 for monitoring and troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address specific issues related to CIF and this error message.
  Documentation: Review the SAP documentation on CIF and data transfer processes for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further investigation or to reach out to SAP support for assistance.