How To Fix /SAPAPO/CIF820 - End time (UTC) for stage &: OLTP = & / APO = &

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CIF -

• Message number: 820

• Message text: End time (UTC) for stage &: OLTP = & / APO = &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CIF820 - End time (UTC) for stage &: OLTP = & / APO = & ?

  The SAP error message /SAPAPO/CIF820 typically occurs in the context of the Core Interface (CIF) when there is a mismatch or inconsistency in the time settings between the OLTP (Online Transaction Processing) system and the APO (Advanced Planner and Optimizer) system. This error specifically indicates that the end time in the CIF process is not aligned between the two systems.
  Cause:
  
  Time Zone Mismatch: The OLTP and APO systems may be configured with different time zones, leading to discrepancies in the end time.
  Incorrect Time Settings: The end time for the data being transferred may not be set correctly in either the OLTP or APO system.
  Data Inconsistency: There may be inconsistencies in the data being transferred, such as overlapping time periods or incorrect time formats.
  Configuration Issues: There could be issues in the CIF configuration settings that affect how times are interpreted and transferred.
  
  Solution:
  
  Check Time Zone Settings: Ensure that both the OLTP and APO systems are configured to use the same time zone. This can usually be checked in the system settings or configuration.
  Review CIF Configuration: Go through the CIF configuration settings to ensure that the time settings are correctly defined. This includes checking the time intervals and ensuring they are consistent.
  Validate Data: Check the data being transferred for any inconsistencies or errors. Ensure that the end times are correctly defined and do not overlap.
  Adjust Time Settings: If necessary, adjust the end time settings in either the OLTP or APO system to ensure they match.
  Re-run CIF Process: After making the necessary adjustments, re-run the CIF process to see if the error persists.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like /SAPAPO/CIF to access CIF-related settings and monitor the CIF process.
  Logs and Traces: Check the CIF logs for more detailed information about the error. This can provide insights into what specifically is causing the mismatch.
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation on CIF and APO for best practices and configuration guidelines.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation.