How To Fix /SAPAPO/CIF653 - Order &1, inconsistent update counter

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CIF -

• Message number: 653

• Message text: Order &1, inconsistent update counter

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CIF653 - Order &1, inconsistent update counter ?

  The SAP error message /SAPAPO/CIF653 Order &1, inconsistent update counter typically occurs in the context of the SAP Advanced Planning and Optimization (APO) system, particularly when dealing with the Core Interface (CIF) between SAP ERP and SAP APO. This error indicates that there is an inconsistency in the update counter for a specific order, which can lead to issues in data synchronization between the systems.
  Cause:
  
  
  Inconsistent Data: The update counter for the order in the ERP system does not match the expected value in the APO system. This can happen due to various reasons, such as:
  
  Manual changes made directly in the ERP system that were not properly synchronized with APO.
  Errors during the CIF transfer process.
  Data corruption or inconsistencies in the database.
  
  
  
  CIF Configuration Issues: Incorrect configuration of the CIF settings can lead to synchronization problems, resulting in inconsistent update counters.
  
  
  Order Deletion or Changes: If an order was deleted or significantly changed in the ERP system after it was already sent to APO, it may lead to this error.
  
  
  Solution:
  
  
  Check the Update Counter: Verify the update counter for the order in both the ERP and APO systems. You can do this by checking the order details in both systems to see if they match.
  
  
  Reprocess the Order: If the order is found to be inconsistent, you may need to reprocess it. This can be done by:
  
  Deleting the order in APO and re-transmitting it from the ERP system.
  Using transaction codes like /SAPAPO/CIF to reprocess the CIF messages.
  
  
  
  CIF Monitoring: Use transaction /SAPAPO/CIFMON to monitor CIF messages and identify any errors or inconsistencies in the data transfer.
  
  
  Check CIF Settings: Review the CIF configuration settings to ensure that they are correctly set up for the data transfer between ERP and APO.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps. SAP Notes often contain patches or recommendations for known issues.
  
  
  Data Consistency Check: Perform a data consistency check between the ERP and APO systems to identify and resolve any discrepancies.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  /SAPAPO/CIF - CIF Monitor
  /SAPAPO/CIFMON - CIF Monitoring
  /SAPAPO/ORDERS - Order Management in APO
  
  
  
  Documentation: Refer to SAP Help documentation for CIF and APO for detailed information on configuration and troubleshooting.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation, as they can analyze logs and system configurations in more detail.