How To Fix /SAPAPO/CIF310 - R/3 order does not exist in SAP APO for product &1, location &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CIF -

• Message number: 310

• Message text: R/3 order does not exist in SAP APO for product &1, location &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CIF310 - R/3 order does not exist in SAP APO for product &1, location &2 ?

  The SAP error message /SAPAPO/CIF310 R/3 order does not exist in SAP APO for product &1, location &2 typically occurs in the context of the Core Interface (CIF) when there is an issue with the integration between SAP R/3 (or SAP ERP) and SAP Advanced Planning and Optimization (APO). This error indicates that a specific order in R/3 cannot be found in the APO system for the specified product and location.
  Causes:
  
  
  Order Not Transferred: The order may not have been transferred from R/3 to APO. This can happen if the CIF settings are not correctly configured or if there are issues with the CIF queue.
  
  
  Incorrect Product/Location: The product or location specified in the error message may not be correctly defined in APO. This could be due to a mismatch in master data between R/3 and APO.
  
  
  Data Synchronization Issues: There may be delays or failures in the data synchronization process between R/3 and APO, leading to the order not being available in APO.
  
  
  Order Deletion: The order may have been deleted in R/3 after it was created, and the deletion was not reflected in APO.
  
  
  CIF Filter Settings: The CIF filter settings may be configured in such a way that certain orders are excluded from being transferred to APO.
  
  
  Solutions:
  
  
  Check CIF Settings: Ensure that the CIF settings are correctly configured to allow the transfer of orders from R/3 to APO. This includes checking the integration model and ensuring that the relevant objects are selected.
  
  
  Monitor CIF Queues: Use transaction codes like CIFMON or CIFC to monitor the CIF queues for any errors or messages that indicate why the order was not transferred.
  
  
  Check Master Data: Verify that the product and location exist in both R/3 and APO. Ensure that the master data is consistent and correctly maintained.
  
  
  Reprocess CIF Queue: If there are errors in the CIF queue, you may need to reprocess the queue to ensure that all relevant data is transferred to APO.
  
  
  Review Deletion Logs: Check if the order was deleted in R/3 and ensure that the deletion is properly reflected in APO.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes that may address known issues related to CIF and this specific error message.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes such as CIFMON (CIF Monitoring), CIFC (CIF Configuration), and CIFP (CIF Processing) for monitoring and troubleshooting CIF issues.
  Integration Models: Understand how integration models work in CIF and ensure that the necessary models are activated for the relevant products and locations.
  Master Data Synchronization: Regularly check and maintain master data synchronization between R/3 and APO to prevent such issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.