How To Fix /SAPAPO/CIF173 - Order &1: Difference in confirmation status

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CIF -

• Message number: 173

• Message text: Order &1: Difference in confirmation status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CIF173 - Order &1: Difference in confirmation status ?

  The SAP error message /SAPAPO/CIF173 indicates that there is a discrepancy in the confirmation status of an order between the SAP Advanced Planning and Optimization (APO) system and the SAP ERP system. This typically occurs during the Core Interface (CIF) transfer process, where data is exchanged between the two systems.
  Cause:
  The error can be caused by several factors, including:
  
  
  Inconsistent Data: The confirmation status of the order in the APO system does not match the status in the ERP system. This can happen if changes were made in one system that were not reflected in the other.
  
  
  Timing Issues: If an order is confirmed in the ERP system after it has been sent to the APO system, the two systems may have different confirmation statuses.
  
  
  Manual Changes: Manual interventions or updates in either system can lead to discrepancies in the order status.
  
  
  CIF Configuration Issues: Incorrect configuration of the CIF settings can lead to issues in data synchronization.
  
  
  Solution:
  To resolve the /SAPAPO/CIF173 error, you can follow these steps:
  
  
  Check Order Status: Verify the confirmation status of the order in both the APO and ERP systems. You can do this by checking the order details in both systems.
  
  
  Reconcile Data: If there is a discrepancy, you may need to manually reconcile the data. This could involve updating the confirmation status in one of the systems to match the other.
  
  
  Reprocess CIF Queue: If the issue is due to a temporary inconsistency, you can try reprocessing the CIF queue. This can be done using transaction codes like /SAPAPO/CIF or /SAPAPO/CIFMON to monitor and manage the CIF queues.
  
  
  Check CIF Configuration: Review the CIF configuration settings to ensure that they are correctly set up for the data transfer between the systems.
  
  
  Consult Logs: Check the CIF logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  SAP Notes: Look for any relevant SAP Notes that may address this specific error or provide guidance on best practices for CIF configuration and troubleshooting.
  
  
  Contact Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to CIF, such as /SAPAPO/CIF, /SAPAPO/CIFMON, and /SAPAPO/OM_ORDER for order management.
  Documentation: Review SAP documentation on CIF and APO to understand the data flow and potential issues that can arise.
  Training: Consider training for users involved in the CIF process to minimize manual errors and improve data consistency between systems.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.