How To Fix /SAPAPO/CFM_MSG287 - Failed to retrieve location product attributes

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CFM_MSG -

• Message number: 287

• Message text: Failed to retrieve location product attributes

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CFM_MSG287 - Failed to retrieve location product attributes ?

  The SAP error message /SAPAPO/CFM_MSG287 indicates that the system failed to retrieve location product attributes in the Advanced Planning and Optimization (APO) module. This error can occur due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  
  Missing Master Data: The location or product master data may not be maintained correctly in the system. This could include missing entries in the location product master or the product master itself.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the location product attributes.
  
  
  Data Consistency Issues: There may be inconsistencies in the data, such as missing or incorrect entries in the database tables related to location or product attributes.
  
  
  Configuration Issues: Incorrect configuration settings in the APO system can lead to failures in retrieving necessary data.
  
  
  System Performance: If the system is under heavy load or if there are performance issues, it may fail to retrieve data in a timely manner.
  
  
  Solutions:
  
  
  Check Master Data:
  
  Verify that the location and product master data are correctly maintained. Ensure that the relevant entries exist in the system.
  Use transaction codes like /SAPAPO/LOC3 for location master data and /SAPAPO/MAT1 for product master data to check for completeness.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the required data. Check the user roles and profiles in the system.
  
  
  
  Data Consistency Check:
  
  Run consistency checks to identify any inconsistencies in the master data. You can use transaction codes like /SAPAPO/CCMS to monitor and check for data consistency.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the APO system to ensure that they are set up correctly. This may involve checking settings related to location and product attributes.
  
  
  
  System Performance Monitoring:
  
  Monitor system performance and check for any issues that may be affecting data retrieval. This may involve checking system logs and performance metrics.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for master data maintenance and monitoring in APO.
  SAP Documentation: Refer to SAP Help documentation for detailed information on managing location and product master data.
  Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation and resolution.