How To Fix /SAPAPO/CFM_MSG162 - Unknown error during LiveCache access

/SAPAPO/CFM_MSG162 - Overview

• Message type: E = Error

• Message class: /SAPAPO/CFM_MSG -

• Message number: 162

• Message text: Unknown error during LiveCache access

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CFM_MSG162 - Unknown error during LiveCache access ?

  The SAP error message /SAPAPO/CFM_MSG162 Unknown error during LiveCache access typically indicates that there is an issue with accessing the LiveCache database, which is used in SAP Advanced Planning and Optimization (APO) for storing and processing planning data.
  Possible Causes:
  
  Database Connection Issues: There may be a problem with the connection between the SAP application server and the LiveCache database.
  LiveCache Instance Down: The LiveCache instance may not be running or may have crashed.
  Memory Issues: Insufficient memory allocation for the LiveCache instance can lead to access issues.
  Data Corruption: There may be corruption in the data stored in LiveCache, which can prevent access.
  
  Configuration Issues: Incorrect configuration settings in the LiveCache or APO system can lead to access problems.
  Network Issues: Network connectivity problems between the application server and the LiveCache server can also cause this error.
  
  Solutions:
  
  Check LiveCache Status: Ensure that the LiveCache instance is up and running. You can check this using transaction codes like