How To Fix /SAPAPO/CFM_MSG051 - Customer product not available

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CFM_MSG -

• Message number: 051

• Message text: Customer product not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CFM_MSG051 - Customer product not available ?

  The SAP error message /SAPAPO/CFM_MSG051 indicates that a customer product is not available in the system. This error typically arises in the context of Advanced Planning and Optimization (APO) when trying to fulfill a customer order or during the planning process.
  Cause:
  
  Stock Availability: The most common cause is that there is insufficient stock of the requested product to fulfill the customer order.
  Product Configuration: The product may not be configured correctly in the system, leading to it being marked as unavailable.
  Planning Data: The planning data for the product may not be updated or may be incorrect, leading to discrepancies in availability.
  Time Period: The requested delivery date may fall outside the available planning horizon or lead time.
  Product Lifecycle: The product may be discontinued or not active in the system.
  Location Issues: The product may not be available in the specific location or plant from which it is being requested.
  
  Solution:
  
  Check Stock Levels: Verify the stock levels for the product in the relevant location. If stock is low, consider replenishing it.
  Review Product Configuration: Ensure that the product is correctly configured in the system and is active for sales.
  Update Planning Data: Make sure that the planning data is up to date. This includes checking the forecast, safety stock levels, and any other relevant parameters.
  Adjust Delivery Dates: If the requested delivery date is outside the planning horizon, consider adjusting it to a date within the available timeframe.
  Check Product Status: Verify the product's lifecycle status in the system to ensure it is active and available for sales.
  Location Check: Ensure that the product is available in the correct plant or location. If necessary, check for stock transfers or inter-plant transfers.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like /SAPAPO/CC01 (for checking product availability) or /SAPAPO/MC.9 (for stock overview) to gather more information.
  Master Data: Review the master data for the product in both the APO and the ERP system to ensure consistency.
  Planning Books: Check the planning books and key figures related to the product to ensure that they are set up correctly.
  SAP Notes: Look for relevant SAP Notes that may address specific issues related to this error message.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.