How To Fix /SAPAPO/CFM_MSG027 - Customer material &1 does not correspond to vendor material &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CFM_MSG -

• Message number: 027

• Message text: Customer material &1 does not correspond to vendor material &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CFM_MSG027 - Customer material &1 does not correspond to vendor material &2 ?

  The SAP error message /SAPAPO/CFM_MSG027 indicates a mismatch between the customer material and the vendor material in the context of Advanced Planning and Optimization (APO). This error typically arises in scenarios where there is a need to align customer-specific materials with vendor-specific materials, such as in the context of collaborative forecasting or supply chain planning.
  Cause:
  The error occurs when:
  
  The customer material number specified in the system does not match the vendor material number that is expected for that customer.
  There may be configuration issues in the material master data or in the APO settings.
  The customer and vendor materials may not be properly linked in the system.
  There could be missing or incorrect entries in the master data, such as the customer-material info record or the vendor-material info record.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Material Master Data:
  
  Verify that the customer material number and vendor material number are correctly defined in the material master.
  Ensure that the customer-material info record exists and is correctly configured.
  
  
  
  Review Customer-Vendor Relationships:
  
  Check the relationship between the customer and vendor materials in the system. Ensure that they are properly linked.
  Use transaction codes like MM03 (Display Material) to view the material details.
  
  
  
  Update Master Data:
  
  If there are discrepancies, update the master data accordingly. You may need to create or modify the customer-material info record using transaction code VD51 (Create Customer Material Info Record).
  
  
  
  Check APO Settings:
  
  Review the settings in the APO system to ensure that the configuration for customer and vendor materials is correct.
  Ensure that the relevant planning books and data views are set up properly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to this error message for additional insights and troubleshooting steps.
  
  
  
  Testing:
  
  After making the necessary changes, test the scenario again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  MM03 - Display Material
  VD51 - Create Customer Material Info Record
  CIF - Core Interface for transferring data between R/3 and APO
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  APO Configuration: Familiarize yourself with the configuration settings in APO that pertain to customer and vendor materials.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in APO for further assistance.