How To Fix /SAPAPO/CDPSOPT820 - Campaign optimization is being completed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CDPSOPT -

• Message number: 820

• Message text: Campaign optimization is being completed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CDPSOPT820 - Campaign optimization is being completed ?

  The SAP error message /SAPAPO/CDPSOPT820 indicates that a campaign optimization process is currently in progress and cannot be executed again until the current process is completed. This message is typically encountered in the context of SAP Advanced Planning and Optimization (APO) when dealing with campaign management and optimization tasks.
  Cause:
  
  Ongoing Process: The primary cause of this error is that a campaign optimization job is already running in the background. This could be due to a long-running optimization process that has not yet completed.
  System Load: High system load or resource contention may also delay the completion of the ongoing optimization process.
  Locking Mechanism: SAP uses locking mechanisms to prevent multiple processes from interfering with each other, which can lead to this error if another optimization is initiated while one is still active.
  
  Solution:
  
  Wait for Completion: The simplest solution is to wait for the ongoing campaign optimization process to complete. You can monitor the status of the job in the SAP background job management (transaction SM37).
  Check Job Status: Use transaction SM37 to check if the job is still running or if it has failed. If it has failed, you may need to investigate the logs for any issues.
  Terminate Job: If the job is stuck and not progressing, you may need to terminate it. This can be done in SM37 by selecting the job and choosing the option to cancel it. Be cautious with this approach, as terminating a job can lead to data inconsistencies.
  Review Logs: Check the application logs (transaction SLG1) for any additional information or errors that may provide insight into why the optimization is taking longer than expected.
  System Performance: If this issue occurs frequently, consider reviewing system performance and resource allocation to ensure that the APO system has adequate resources to handle optimization tasks efficiently.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SLG1 (Application Log), and SCC4 (Client Administration) for managing and monitoring jobs.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to campaign optimization.
  Documentation: Review SAP documentation on campaign management and optimization processes to understand best practices and system requirements.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or APO support team for further assistance.