How To Fix /SAPAPO/CDPSOPT385 - SOS &1 for product &2 can't be used because of inconsistency

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CDPSOPT -

• Message number: 385

• Message text: SOS &1 for product &2 can't be used because of inconsistency

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CDPSOPT385 - SOS &1 for product &2 can't be used because of inconsistency ?

  The SAP error message /SAPAPO/CDPSOPT385 indicates that there is an inconsistency related to the product specified in the error message. This error typically occurs in the context of Advanced Planning and Optimization (APO) when the system is unable to use a specific product for a Supply Network Planning (SNP) or Demand Planning (DP) process due to data inconsistencies.
  Cause:
  The inconsistency can arise from several factors, including but not limited to:
  
  Missing Master Data: The product may not have the necessary master data (e.g., material master, location master) set up correctly.
  Data Integrity Issues: There may be issues with the data in the APO system, such as missing or incorrect planning data.
  Product Status: The product might be in a status that prevents it from being used in planning (e.g., discontinued, inactive).
  Configuration Issues: There may be configuration settings in the APO system that are not aligned with the product's requirements.
  Versioning Issues: If you are using different versions of planning books or data views, there may be inconsistencies between them.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Master Data:
  
  Ensure that the product has all the necessary master data maintained in both the SAP ERP and APO systems.
  Verify that the product is active and not marked for deletion.
  
  
  
  Review Planning Data:
  
  Check the planning data for the product in the APO system. Ensure that all required data (e.g., forecast, historical data) is available and correctly maintained.
  
  
  
  Validate Product Status:
  
  Confirm that the product status allows it to be used in planning. If the product is inactive or discontinued, you may need to reactivate it or adjust your planning strategy.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the APO system to ensure they are set up correctly for the product in question.
  
  
  
  Run Consistency Checks:
  
  Use transaction codes like /SAPAPO/TSM (for consistency checks) to identify and resolve any inconsistencies in the data.
  
  
  
  Consult Logs:
  
  Check the application logs for more detailed information about the error. This can provide insights into what specific inconsistency is causing the issue.
  
  
  
  Contact Support:
  
  If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/SDP94 (for demand planning) and /SAPAPO/SNP94 (for supply network planning) to analyze planning data.
  Documentation: Review SAP documentation and notes related to the specific error message for additional context and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the error message /SAPAPO/CDPSOPT385.