How To Fix /SAPAPO/CDPSOPT107 - Error setting up the connection to SAP liveCache: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CDPSOPT -

• Message number: 107

• Message text: Error setting up the connection to SAP liveCache: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CDPSOPT107 - Error setting up the connection to SAP liveCache: &1 ?

  The SAP error message /SAPAPO/CDPSOPT107 indicates an issue with establishing a connection to the SAP liveCache. This error can occur in the context of SAP Advanced Planning and Optimization (APO) when the system is unable to communicate with the liveCache database, which is essential for certain planning functions.
  Causes:
  
  LiveCache Not Running: The liveCache service may not be started or is down.
  Network Issues: There could be network connectivity problems between the SAP system and the liveCache.
  Configuration Issues: Incorrect configuration settings in the SAP system or liveCache parameters.
  Authorization Issues: The user may not have the necessary authorizations to access the liveCache.
  Database Issues: Problems with the liveCache database itself, such as corruption or misconfiguration.
  
  Solutions:
  
  
  Check LiveCache Status:
  
  Ensure that the liveCache service is running. You can check this using transaction LC10 or LC11 in the SAP GUI.
  If it is not running, start the liveCache service.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues preventing communication between the SAP system and the liveCache.
  Check firewall settings and ensure that the necessary ports are open.
  
  
  
  Configuration Settings:
  
  Review the configuration settings in the SAP system related to liveCache. This includes checking the parameters in transaction RZ10 or RZ11.
  Ensure that the connection parameters (like host, port, etc.) are correctly set.
  
  
  
  User Authorizations:
  
  Check the user authorizations to ensure that the user has the necessary permissions to access the liveCache.
  You can review the roles and authorizations assigned to the user in transaction PFCG.
  
  
  
  Database Health:
  
  Check the health of the liveCache database. Look for any error messages or logs that might indicate issues.
  If there are database issues, you may need to perform a database recovery or contact your database administrator.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  LC10 / LC11: For monitoring and managing liveCache.
  RZ10 / RZ11: For checking and modifying system parameters.
  PFCG: For managing user roles and authorizations.
  
  
  
  Documentation: Refer to the official SAP documentation for liveCache and APO for detailed configuration and troubleshooting steps.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.