How To Fix /SAPAPO/CDPSCUSTOMIZ098 - The setup matrix could not be created or changed in the live Cache

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CDPSCUSTOMIZ -

• Message number: 098

• Message text: The setup matrix could not be created or changed in the live Cache

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CDPSCUSTOMIZ098 - The setup matrix could not be created or changed in the live Cache ?

  The SAP error message /SAPAPO/CDPSCUSTOMIZ098 indicates that there is an issue with creating or changing the setup matrix in the liveCache. This error typically arises in the context of SAP Advanced Planning and Optimization (APO) when there are problems with the configuration or data integrity in the liveCache.
  Causes:
  
  Data Integrity Issues: There may be inconsistencies or missing data in the setup matrix or related master data.
  Locking Issues: The liveCache might be locked by another process, preventing changes from being made.
  Configuration Errors: Incorrect configuration settings in the APO system can lead to this error.
  Memory Issues: The liveCache may not have enough memory allocated to handle the changes.
  Transport Issues: If the setup matrix was transported from another system, there may be issues with the transport itself.
  
  Solutions:
  
  
  Check Data Integrity:
  
  Verify that all necessary master data (e.g., resources, products, locations) is correctly maintained and consistent.
  Use transaction codes like /SAPAPO/SDP94 to check the setup matrix and ensure that all required entries are present.
  
  
  
  Release Locks:
  
  Check if there are any active locks on the liveCache. You can use transaction code SM12 to view and release locks if necessary.
  
  
  
  Review Configuration:
  
  Ensure that the configuration settings for the setup matrix are correct. This includes checking the settings in the APO system and ensuring that they align with the business requirements.
  
  
  
  Monitor LiveCache Memory:
  
  Check the memory allocation for the liveCache. If necessary, increase the memory settings to ensure that it can handle the required operations.
  
  
  
  Transport Issues:
  
  If the setup matrix was recently transported, check the transport logs for any errors. You may need to re-transport or manually adjust the setup matrix.
  
  
  
  Rebuild LiveCache:
  
  In some cases, it may be necessary to rebuild the liveCache. This can be done using transaction /SAPAPO/LC10 to perform a liveCache consistency check and repair.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  /SAPAPO/SDP94: Display Setup Matrix
  /SAPAPO/LC10: LiveCache Consistency Check
  SM12: Display and manage locks
  
  
  SAP Documentation: Refer to the official SAP documentation for APO and liveCache for detailed information on setup matrices and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.