How To Fix /SAPAPO/CAPREV031 - LiveCache is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CAPREV -

• Message number: 031

• Message text: LiveCache is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CAPREV031 - LiveCache is not available ?

  The SAP error message /SAPAPO/CAPREV031 LiveCache is not available typically indicates that the LiveCache system, which is used in SAP Advanced Planning and Optimization (APO) for storing and processing planning data, is not accessible or has encountered an issue. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  LiveCache Service Down: The LiveCache service may not be running or has crashed.
  Network Issues: There may be network connectivity problems between the SAP application server and the LiveCache server.
  Configuration Issues: Incorrect configuration settings in the SAP system or LiveCache may lead to this error.
  Database Issues: The underlying database for LiveCache may be experiencing issues or may be down.
  Version Compatibility: There may be compatibility issues between the versions of SAP APO and LiveCache.
  
  Solutions:
  
  
  Check LiveCache Status:
  
  Use transaction code LC10 in the SAP GUI to check the status of the LiveCache instance. Ensure that it is running.
  If it is not running, you may need to restart the LiveCache service.
  
  
  
  Restart LiveCache:
  
  If the LiveCache service is down, restart it. This can often resolve temporary issues.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing communication between the SAP application server and the LiveCache server. You can use tools like ping or telnet to test connectivity.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system for LiveCache. Ensure that the connection parameters are correctly set.
  Review the settings in transaction RSCUSTV10 for any discrepancies.
  
  
  
  Database Health Check:
  
  Check the health of the database that LiveCache is using. Ensure that it is up and running without issues.
  
  
  
  Check Logs:
  
  Review the logs for both the SAP system and LiveCache for any error messages or warnings that could provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  LC10: Check LiveCache status.
  LC11: Monitor LiveCache performance.
  LC12: Manage LiveCache data.
  
  
  
  Documentation: Refer to the official SAP documentation for LiveCache and SAP APO for detailed configuration and troubleshooting steps.
  
  
  System Requirements: Ensure that your system meets the necessary requirements for running LiveCache, including hardware and software prerequisites.
  
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/CAPREV031 LiveCache is not available error.