How To Fix /SAPAPO/ATPLOG_PAL229 - Product/location does not exist (special CRM lock)

/SAPAPO/ATPLOG_PAL229 - Overview

• Message type: E = Error

• Message class: /SAPAPO/ATPLOG_PAL -

• Message number: 229

• Message text: Product/location does not exist (special CRM lock)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/ATPLOG_PAL229 - Product/location does not exist (special CRM lock) ?

  The SAP error message /SAPAPO/ATPLOG_PAL229 indicates that a specific product/location combination does not exist in the system, and it is related to a special CRM lock. This error typically occurs in the context of Advanced Planning and Optimization (APO) when trying to perform an Available-to-Promise (ATP) check or similar operations.
  
  Cause:
  
  Non-Existent Product/Location: The product or location you are trying to access does not exist in the APO system. This could be due to incorrect data entry or the product/location not being set up in the system.
  CRM Lock: The error mentions a "special CRM lock," which suggests that there may be a lock on the product/location due to ongoing transactions or processes in the Customer Relationship Management (CRM) system. This can happen if the product/location is being used in a transaction that has not been completed or is currently being processed.
  Master Data Issues: There may be issues with the master data setup,