How To Fix /SAPAPO/ATPLOG_PAL124 - Order data for POSGUID could not be determined (ERR: &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/ATPLOG_PAL -

• Message number: 124

• Message text: Order data for POSGUID could not be determined (ERR: &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/ATPLOG_PAL124 - Order data for POSGUID could not be determined (ERR: &2) ?

  The SAP error message /SAPAPO/ATPLOG_PAL124 Order data for POSGUID could not be determined (ERR: &2) typically occurs in the context of Advanced Planning and Optimization (APO) when the system is unable to retrieve order data for a specific POSGUID (Point of Sale GUID). This can happen for various reasons, and understanding the cause is essential for troubleshooting.
  Possible Causes:
  
  Missing or Incorrect Data: The POSGUID may not exist in the system, or the associated order data may be missing or incorrectly configured.
  Data Synchronization Issues: There may be a delay or failure in data synchronization between the different systems (e.g., between SAP ERP and SAP APO).
  Configuration Issues: The configuration settings in APO or the integration settings between SAP ERP and APO may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the order data related to the specified POSGUID.
  Technical Errors: There could be underlying technical issues, such as database inconsistencies or system errors.
  
  Solutions:
  
  Check POSGUID: Verify that the POSGUID provided in the error message is correct and exists in the system. You can do this by checking the relevant tables or using transaction codes that allow you to view order data.
  Data Consistency Check: Ensure that the order data is consistent and complete. You may need to run consistency checks or data validation processes in SAP APO.
  Synchronization: If there are synchronization issues, ensure that the data transfer between SAP ERP and SAP APO is functioning correctly. You may need to re-trigger the data transfer or check for any errors in the data transfer logs.
  Review Configuration: Check the configuration settings in both SAP ERP and SAP APO to ensure that they are set up correctly for handling POS data.
  Authorization Check: Ensure that the user has the necessary authorizations to access the order data. You may need to consult with your SAP security team to verify this.
  Consult Logs: Review the application logs (transaction SLG1) for any additional error messages or details that could provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to SAP support or your internal technical team for further assistance, especially if it appears to be a technical error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/ATPL for checking ATP logs, or SM21 for system logs.
  Documentation: Refer to SAP documentation for Advanced Planning and Optimization for more details on configuration and troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.