How To Fix /SAPAPO/ATP_BOP086 - Item &1/&2 was not updated (SYSFAIL in the queue)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/ATP_BOP -

• Message number: 086

• Message text: Item &1/&2 was not updated (SYSFAIL in the queue)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/ATP_BOP086 - Item &1/&2 was not updated (SYSFAIL in the queue) ?

  The SAP error message /SAPAPO/ATP_BOP086 Item &1/&2 was not updated (SYSFAIL in the queue) typically occurs in the context of Advanced Planning and Optimization (APO) when there is a failure in the system that prevents the update of an item in the ATP (Available to Promise) check. This error is often related to issues in the background processing or system configuration.
  Causes:
  
  
  System Failures: The error indicates a system failure (SYSFAIL) in the queue, which could be due to various reasons such as:
  
  Background job failures.
  Issues with the database or application server.
  Network problems affecting communication between components.
  
  
  
  Configuration Issues: Incorrect configuration in the APO system or in the integration with other SAP modules (like ECC) can lead to this error.
  
  
  Data Issues: Inconsistent or corrupted data in the master data or transaction data can also cause this error.
  
  
  Locking Issues: If the item is locked by another process or transaction, it may not be able to be updated.
  
  
  Solutions:
  
  
  Check Background Jobs: Review the background jobs in transaction SM37 to identify any failed jobs related to ATP processing. Restart or correct any failed jobs.
  
  
  Review System Logs: Use transaction SLG1 to check the application logs for more detailed error messages that can provide insights into the cause of the failure.
  
  
  Check Configuration: Verify the configuration settings in the APO system, especially those related to ATP and the integration with ECC. Ensure that all necessary settings are correctly configured.
  
  
  Data Consistency Check: Run consistency checks on the master data and transaction data to identify and correct any inconsistencies.
  
  
  Lock Management: Check for any locks on the item in question using transaction SM12. If there are locks that are no longer needed, they can be released.
  
  
  System Health Check: Perform a general health check of the SAP system to ensure that all components are functioning correctly. This includes checking database performance, server load, and network connectivity.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with the error message details and any logs you have gathered.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM37 (Job Monitoring)
  SLG1 (Application Log)
  SM12 (Lock Entries)
  
  
  
  Documentation: Refer to SAP Help Portal for detailed documentation on ATP and APO configuration.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message /SAPAPO/ATP_BOP086.