How To Fix /SAPAPO/ATP492 - Product &1 is not sales-relevant in location &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/ATP -

• Message number: 492

• Message text: Product &1 is not sales-relevant in location &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/ATP492 - Product &1 is not sales-relevant in location &2 ?

  The SAP error message /SAPAPO/ATP492 indicates that a specific product is not considered sales-relevant at a given location in the Advanced Planning and Optimization (APO) module. This typically occurs in the context of Available-to-Promise (ATP) checks, where the system is trying to determine if a product can be promised to a customer based on its availability.
  Cause:
  
  Product Configuration: The product may not be set up as sales-relevant in the system. This can happen if the product is not assigned to a sales organization or if it is marked as not relevant for sales in the material master.
  Location Settings: The location (plant, storage location, etc.) may not be configured to handle sales for that product. This could be due to settings in the location master data.
  Product Status: The product might be in a status that does not allow it to be sold (e.g., discontinued, blocked for sales).
  Master Data Issues: There may be issues with the master data configuration, such as missing or incorrect entries in the material master or location master.
  
  Solution:
  
  
  Check Product Master Data:
  
  Go to the material master record for the product in question and ensure that it is marked as sales-relevant. This can be checked in the sales views of the material master.
  Ensure that the product is assigned to the correct sales organization.
  
  
  
  Review Location Master Data:
  
  Check the location settings to ensure that the product is allowed to be sold from that location. This includes checking the plant and storage location settings.
  
  
  
  Product Status:
  
  Verify the status of the product. If it is blocked or discontinued, you may need to change its status to make it sales-relevant again.
  
  
  
  ATP Configuration:
  
  Review the ATP configuration settings in the APO system to ensure that the product is included in the ATP checks for the relevant location.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on how to configure products and locations for sales relevance.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test ATP check to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like MM03 (Display Material), MM02 (Change Material), and MD04 (Stock/Requirements List) to check and modify material and location data.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.
  User Roles: Ensure that you have the necessary authorizations to make changes to product and location master data.
  
  By following these steps, you should be able to resolve the error message /SAPAPO/ATP492 and ensure that the product is recognized as sales-relevant at the specified location.