How To Fix /SAPAPO/ATP275 - RFC error occurred while accessing InfoCube in the Business Warehouse

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/ATP -

• Message number: 275

• Message text: RFC error occurred while accessing InfoCube in the Business Warehouse

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/ATP275 - RFC error occurred while accessing InfoCube in the Business Warehouse ?

  The SAP error message /SAPAPO/ATP275 indicates that there is an RFC (Remote Function Call) error occurring while trying to access an InfoCube in the Business Warehouse (BW) from the Advanced Planning and Optimization (APO) module. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting.
  Possible Causes:
  
  Network Issues: There may be network connectivity problems between the APO system and the BW system.
  Authorization Issues: The user or service account may not have the necessary authorizations to access the InfoCube.
  Configuration Issues: There may be misconfigurations in the RFC destination settings or in the InfoCube itself.
  System Performance: The BW system may be experiencing performance issues, leading to timeouts or failures in processing requests.
  Data Consistency: There may be inconsistencies or issues with the data in the InfoCube that prevent it from being accessed correctly.
  Version Compatibility: There may be compatibility issues between the versions of the APO and BW systems.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the APO and BW systems. You can use tools like ping or traceroute to diagnose connectivity.
  Review Authorizations: Verify that the user or service account has the necessary authorizations to access the InfoCube. Check roles and profiles assigned to the user.
  RFC Destination Configuration: Go to transaction SM59 in the SAP GUI and check the configuration of the RFC destination used to connect to the BW system. Test the connection to ensure it is working correctly.
  Monitor System Performance: Use transaction ST22 to check for dumps or SM21 for system logs that might indicate performance issues. You can also monitor the workload using transaction SM37.
  Data Consistency Check: Use transaction RSA1 to check the InfoCube for any inconsistencies. You can also run data consistency checks or reprocess data if necessary.
  Check Version Compatibility: Ensure that both the APO and BW systems are compatible in terms of version and support packages. Consult SAP notes for any known issues or patches.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the /SAPAPO/ATP275 error.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench), SM59 (RFC Destinations), and ST22 (Dump Analysis).
  Logs and Traces: Utilize transaction SLG1 to check application logs for more detailed error messages that can provide additional context for the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed error logs and system information.