How To Fix /SAPAPO/ATP228 - The displayed characteristics combination is deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/ATP -

• Message number: 228

• Message text: The displayed characteristics combination is deactivated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/ATP228 - The displayed characteristics combination is deactivated ?

  The SAP error message /SAPAPO/ATP228 indicates that the characteristics combination being used in the Advanced Planning and Optimization (APO) system is deactivated. This typically occurs in the context of Available-to-Promise (ATP) checks, where certain characteristics of a product variant are not active or valid for the current configuration.
  Cause:
  
  Deactivated Characteristics: The specific combination of characteristics (like size, color, etc.) for a product variant is not active in the system.
  Master Data Issues: The product master data may not be correctly maintained, leading to the deactivation of certain characteristics.
  Configuration Settings: The configuration settings in the APO system may not allow for the combination of characteristics being requested.
  Product Lifecycle: The product may be in a phase where certain characteristics are intentionally deactivated (e.g., discontinued products).
  
  Solution:
  
  
  Check Characteristics Activation:
  
  Go to the characteristics configuration in the SAP system and verify if the required characteristics are activated.
  Use transaction codes like CT04 (for characteristics) and CU01 (for class) to check the status of the characteristics.
  
  
  
  Review Product Master Data:
  
  Ensure that the product master data is correctly maintained. Check the material master (transaction MM03) and ensure that the relevant characteristics are assigned and active.
  
  
  
  Adjust Configuration Settings:
  
  If the characteristics combination is not allowed due to configuration settings, you may need to adjust the configuration profile or the class settings to allow for the desired combination.
  
  
  
  Consult Documentation:
  
  Review the documentation for the specific product or variant to understand if there are any restrictions on the characteristics that can be used.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting SAP notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  CT04: Create/Change Characteristics
  CU01: Create Class
  MM03: Display Material Master
  
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message.
  APO Configuration: Familiarize yourself with the configuration settings in APO, especially those related to product variants and characteristics.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.