How To Fix /SAPAPO/ATP170 - No connection to SAP liveCache &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/ATP -

• Message number: 170

• Message text: No connection to SAP liveCache &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/ATP170 - No connection to SAP liveCache &1 ?

  The SAP error message /SAPAPO/ATP170 No connection to SAP liveCache &1 typically indicates that the SAP system is unable to establish a connection to the liveCache database, which is used in Advanced Planning and Optimization (APO) for real-time data processing and planning.
  Causes:
  
  LiveCache Service Not Running: The liveCache service may not be started or is down.
  Network Issues: There could be network connectivity issues between the SAP application server and the liveCache server.
  Configuration Issues: Incorrect configuration settings in the SAP system or in the liveCache instance.
  Database Issues: The liveCache database may be corrupted or experiencing issues.
  Authorization Issues: The user may not have the necessary authorizations to access the liveCache.
  
  Solutions:
  
  
  Check LiveCache Status:
  
  Ensure that the liveCache service is running. You can check this using transaction LC10 or LC11 in the SAP GUI.
  If it is not running, start the liveCache service.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues preventing the SAP system from connecting to the liveCache server. You can use tools like ping or telnet to check connectivity.
  
  
  
  Configuration Settings:
  
  Check the configuration settings in the SAP system for liveCache. Ensure that the connection parameters (like hostname, port, etc.) are correctly set in the SAP system.
  You can check the settings in transaction RSCUSTV10 or RSCUSTV20.
  
  
  
  Database Health:
  
  Check the health of the liveCache database. If there are issues, you may need to perform a database recovery or maintenance.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the liveCache. You may need to check the user roles and authorizations in transaction SU01.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  LC10 / LC11: To check the status of liveCache.
  RSCUSTV10 / RSCUSTV20: To check and maintain configuration settings.
  SU01: To manage user authorizations.
  
  
  
  Documentation: Refer to SAP Help documentation for liveCache and APO for more detailed information on configuration and troubleshooting.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or consult SAP support for further assistance.