How To Fix /SAPAPO/ATP142 - The singles/totals records in liveCache are consistent (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/ATP -

• Message number: 142

• Message text: The singles/totals records in liveCache are consistent (see long text)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/ATP142 - The singles/totals records in liveCache are consistent (see long text) ?

  The SAP error message /SAPAPO/ATP142 typically indicates an issue related to the consistency of singles and totals records in the LiveCache database used by SAP Advanced Planning and Optimization (APO) for Available-to-Promise (ATP) checks. This error can arise during various operations, such as during ATP checks, when the system detects inconsistencies between the singles and totals records.
  Cause:
  The error message suggests that there is a mismatch or inconsistency between the singles records (individual line items) and the totals records (aggregated data) in the LiveCache. This can occur due to several reasons, including:
  
  Data Corruption: Issues during data updates or transactions that lead to corrupted records.
  Concurrency Issues: Simultaneous updates to the same data by different processes can lead to inconsistencies.
  System Errors: Bugs or errors in the SAP system or LiveCache that affect data integrity.
  Improper Configuration: Incorrect settings or configurations in the APO system that lead to data inconsistencies.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Consistency Check: Use the transaction /SAPAPO/ATPCHECK to perform a consistency check on the LiveCache. This transaction can help identify and rectify inconsistencies between singles and totals records.
  
  
  Reorganization of LiveCache: If inconsistencies are found, you may need to reorganize the LiveCache. This can be done using the transaction /SAPAPO/LC_REORG. This process will help to rebuild the data structures and ensure consistency.
  
  
  Check for Updates: Ensure that your SAP system is up to date with the latest support packages and patches. Sometimes, bugs that cause such issues are fixed in newer versions.
  
  
  Review Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. They can provide more detailed guidance based on your specific system configuration and error context.
  
  
  Related Information:
  
  LiveCache: A high-performance database used in SAP APO for real-time data processing and analytics.
  ATP (Available-to-Promise): A key functionality in SAP APO that helps in determining the availability of products for customer orders.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/ATPCHECK and /SAPAPO/LC_REORG for troubleshooting.
  
  By following these steps, you should be able to address the /SAPAPO/ATP142 error and restore consistency in your LiveCache records.