How To Fix /SAPAPO/ATP134 - ATP check in system &1 not possible, since liveCache is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/ATP -

• Message number: 134

• Message text: ATP check in system &1 not possible, since liveCache is not active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/ATP134 - ATP check in system &1 not possible, since liveCache is not active ?

  The SAP error message /SAPAPO/ATP134 indicates that the ATP (Available-to-Promise) check cannot be performed because the LiveCache system is not active. LiveCache is a key component in SAP Advanced Planning and Optimization (APO) that is used for real-time data processing and storage, particularly for handling large volumes of data related to supply chain management.
  Cause:
  The error occurs due to one of the following reasons:
  
  LiveCache is not started: The LiveCache instance may not be running, which is necessary for ATP checks in APO.
  Configuration Issues: There may be configuration issues in the SAP system that prevent the LiveCache from being recognized or connected.
  Network Issues: There could be network connectivity problems between the SAP system and the LiveCache instance.
  Authorization Issues: The user may not have the necessary authorizations to access the LiveCache.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check LiveCache Status:
  
  Ensure that the LiveCache instance is up and running. You can check this using the SAP Management Console (SAP MC) or by using transaction codes like LC10 or LC11 in the SAP GUI.
  
  
  
  Start LiveCache:
  
  If LiveCache is not running, start it. You may need to consult your system administrator or refer to the LiveCache documentation for the correct procedure to start it.
  
  
  
  Check Configuration:
  
  Verify the configuration settings for LiveCache in the SAP system. Ensure that the connection parameters are correctly set in the SAP APO system.
  
  
  
  Network Connectivity:
  
  Check for any network issues that might be preventing the SAP system from communicating with the LiveCache. Ensure that the necessary ports are open and that there are no firewall issues.
  
  
  
  User Authorizations:
  
  Ensure that the user executing the ATP check has the necessary authorizations to access LiveCache. You may need to check the user roles and authorizations in the SAP system.
  
  
  
  Consult Logs:
  
  Review the system logs for any additional error messages or warnings that might provide more context about the issue. You can use transaction codes like SM21 for system logs or SLG1 for application logs.
  
  
  
  Restart SAP System:
  
  In some cases, restarting the SAP system may help resolve temporary issues related to LiveCache connectivity.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for LiveCache and ATP checks for more detailed information on configuration and troubleshooting.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the /SAPAPO/ATP134 error and successfully perform ATP checks in your SAP system.