How To Fix /SAPAPO/ATP107 - Products &3 and &4 do not match for order/item &1/&2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/ATP -

• Message number: 107

• Message text: Products &3 and &4 do not match for order/item &1/&2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/ATP107 - Products &3 and &4 do not match for order/item &1/&2 ?

  The SAP error message /SAPAPO/ATP107 indicates a mismatch between the product and the order/item in the Advanced Planning and Optimization (APO) module of SAP. This error typically arises during the Available-to-Promise (ATP) check when the system is trying to confirm an order or item against the product master data.
  Cause:
  The error message /SAPAPO/ATP107 can occur due to several reasons:
  
  
  Product Configuration Mismatch: The product being ordered does not match the product configuration defined in the system. This could be due to differences in product variants, characteristics, or other configuration settings.
  
  
  Incorrect Product Master Data: The product master data for the ordered item may not be correctly set up or may have been changed, leading to a mismatch.
  
  
  Order Item Type: The order item type may not correspond to the product type defined in the system, leading to a mismatch.
  
  
  Product Availability: The product may not be available in the required location or may not be valid for the specific order type.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Product Master Data:
  
  Verify the product master data for both products (&3 and &4) involved in the order/item (&1/&2).
  Ensure that the configuration, variants, and characteristics are correctly defined and match the order requirements.
  
  
  
  Review Order Item Configuration:
  
  Check the configuration of the order item to ensure it aligns with the product master data.
  Make sure that the order item type is compatible with the product type.
  
  
  
  Validate Availability:
  
  Confirm that the product is available in the required location and is valid for the order type being processed.
  Check if there are any restrictions or settings in the ATP configuration that might be causing the mismatch.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to ATP checks and product configuration to ensure compliance with best practices.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the ATP check process to identify the exact point of failure and the data being processed.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for further assistance, providing them with the error message details and any relevant configuration information.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like /SAPAPO/ATC (to check ATP) or /SAPAPO/MC90 (to view product master data) to investigate further.
  SAP Notes: Look for relevant SAP Notes that may address known issues or provide patches related to this error.
  Documentation: Review the SAP Help Portal for detailed information on ATP checks and product configuration in APO.
  
  By following these steps, you should be able to identify and resolve the cause of the error message /SAPAPO/ATP107.