How To Fix /SAPAPO/ATP011 - The total confirmed quantity is greater than the order quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/ATP -

• Message number: 011

• Message text: The total confirmed quantity is greater than the order quantity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/ATP011 - The total confirmed quantity is greater than the order quantity ?

  The SAP error message /SAPAPO/ATP011 indicates that the total confirmed quantity for a particular order exceeds the order quantity itself. This situation typically arises in the context of Advanced Planning and Optimization (APO) and can occur during the Available-to-Promise (ATP) check or when processing sales orders.
  Cause:
  
  
  Over-Confirmation: The system has confirmed more stock than what is available or allowed for the order. This can happen due to:
  
  Incorrect settings in the ATP configuration.
  Manual adjustments or errors in the order confirmation process.
  Multiple allocations or confirmations being processed simultaneously.
  
  
  
  Order Modifications: Changes made to the order after confirmations have been processed can lead to discrepancies between the confirmed quantity and the order quantity.
  
  
  Planning Parameters: Incorrect planning parameters or settings in the APO system can lead to over-allocation of stock.
  
  
  Solution:
  
  
  Review Confirmations: Check the confirmed quantities against the order quantity. You may need to adjust the confirmed quantities to ensure they do not exceed the order quantity.
  
  
  Adjust Order Quantity: If the order quantity can be increased, consider adjusting it to match the confirmed quantity, if that is acceptable for your business process.
  
  
  Check ATP Settings: Review the ATP configuration settings in the system. Ensure that the settings for allocation and confirmation are correctly defined to prevent over-confirmation.
  
  
  Analyze Order Changes: If there have been recent changes to the order, review those changes to ensure they are correctly reflected in the system.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on ATP settings and order management.
  
  
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Contact Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like /SAPAPO/ATC (for ATP check) or /SAPAPO/SDP94 (for checking the order details) to investigate further.
  SAP Notes: Look for relevant SAP Notes that may address known issues or provide patches related to this error message.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.