How To Fix /SAPAPO/APO355 - Invalid Customizing settings for user ID &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/APO -

  • Message number: 355

  • Message text: Invalid Customizing settings for user ID &

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  • Self-Explanatory Message

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  • What is the cause and solution for SAP error message /SAPAPO/APO355 - Invalid Customizing settings for user ID & ?

    The SAP error message /SAPAPO/APO355 Invalid Customizing settings for user ID & typically occurs in the SAP Advanced Planning and Optimization (APO) module. This error indicates that there are issues with the customizing settings related to the user ID specified in the error message. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Missing or Incorrect User Settings: The user ID may not have the necessary customizing settings configured in the system. This can happen if the user has not been assigned the appropriate roles or profiles.
    2. Authorization Issues: The user may lack the required authorizations to access certain APO functionalities or data.
    3. Customizing Transport Issues: If recent changes were made to the customizing settings and not properly transported to the system, it could lead to inconsistencies.
    4. User-Specific Settings: The user may have specific settings that are either incomplete or incorrectly configured.

    Solution:

    1. Check User Customizing Settings:

      • Go to transaction SU01 (User Maintenance) and check the user ID mentioned in the error message.
      • Ensure that the user has the necessary roles and profiles assigned that include the required APO authorizations.
    2. Review Authorization Objects:

      • Use transaction SU53 to analyze the authorization check after the error occurs. This will help identify any missing authorizations.
      • Ensure that the user has the necessary authorizations for the APO transactions they are trying to execute.
    3. Verify Customizing Settings:

      • Check the customizing settings in transaction SPRO to ensure that all necessary configurations for APO are correctly set up.
      • If there are any recent changes, ensure they have been properly transported and activated.
    4. Consult with Basis Team:

      • If the issue persists, consult with your SAP Basis team to check for any transport issues or system inconsistencies.
    5. User-Specific Settings:

      • If the user has specific settings (like planning books, profiles, etc.), verify that these are correctly configured and exist in the system.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU53: Authorization Check
      • SPRO: Customizing Implementation Guide
    • Documentation: Refer to SAP Help documentation for APO to understand the specific customizing settings required for different functionalities.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.

    By following these steps, you should be able to identify and resolve the issue related to the /SAPAPO/APO355 Invalid Customizing settings for user ID & error message.

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