How To Fix /SAPAPO/AMON_ALERTS811 - Forwarded alerts cannot be read; incompatible alert structure

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/AMON_ALERTS -

• Message number: 811

• Message text: Forwarded alerts cannot be read; incompatible alert structure

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/AMON_ALERTS811 - Forwarded alerts cannot be read; incompatible alert structure ?

  The SAP error message /SAPAPO/AMON_ALERTS811 indicates that there is an issue with reading forwarded alerts due to an incompatible alert structure. This typically occurs in the context of SAP Advanced Planning and Optimization (APO) when alerts are being processed or displayed.
  Cause:
  
  
  Incompatible Alert Structure: The alert structure in the system has changed, which means that the system is unable to interpret the forwarded alerts correctly. This can happen due to:
  
  Changes in the alert configuration or structure in the APO system.
  Upgrades or patches applied to the SAP system that have modified the alert definitions.
  Data inconsistencies or corruption in the alert data.
  
  
  
  Version Mismatch: If alerts are being forwarded from a different system or version of SAP APO, there may be compatibility issues between the alert structures.
  
  
  Solution:
  
  
  Check Alert Configuration: Review the alert configuration in the APO system to ensure that it is set up correctly and that there have been no recent changes that could have affected the alert structure.
  
  
  Data Consistency Check: Run consistency checks on the alert data to identify any inconsistencies or corruption. This may involve checking the underlying database tables related to alerts.
  
  
  System Upgrade: If the issue arose after a system upgrade, ensure that all components are compatible and that the upgrade was completed successfully. You may need to apply additional patches or updates.
  
  
  Reconfigure Alerts: If the alert structure has changed, you may need to reconfigure the alerts to align with the new structure. This may involve redefining alert types or modifying alert settings.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that address this specific error message. There may be known issues or fixes provided by SAP.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or system configurations.
  
  
  Related Information:
  
  SAP APO Documentation: Review the official SAP documentation for APO, particularly sections related to alert management and configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the error related to the incompatible alert structure in SAP APO.