How To Fix /SAPAPO/AMON_ALERTS049 - Transportation was rejected by TSP / carrier

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/AMON_ALERTS -

• Message number: 049

• Message text: Transportation was rejected by TSP / carrier

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/AMON_ALERTS049 - Transportation was rejected by TSP / carrier ?

  The SAP error message /SAPAPO/AMON_ALERTS049 indicates that a transportation request was rejected by the Transportation Service Provider (TSP) or carrier. This can occur in the context of Advanced Planning and Optimization (APO) within SAP, particularly in the transportation management module.
  Causes:
  
  Carrier Capacity Issues: The carrier may not have enough capacity to fulfill the transportation request.
  Service Level Agreement (SLA) Violations: The request may not meet the agreed-upon service levels with the carrier.
  Incorrect or Incomplete Data: Missing or incorrect data in the transportation request, such as delivery dates, weights, or dimensions.
  TSP Configuration Issues: The TSP may not be configured correctly in the system, leading to rejections.
  Rate Issues: The rates associated with the transportation request may not be valid or may have expired.
  Geographical Restrictions: The carrier may not service the geographical area of the shipment.
  Regulatory Compliance: The shipment may not comply with regulatory requirements, leading to rejection.
  
  Solutions:
  
  Check Carrier Capacity: Verify the capacity of the carrier and ensure that the transportation request does not exceed it.
  Review SLA Compliance: Ensure that the transportation request meets the service level agreements with the carrier.
  Validate Data: Check the transportation request for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  TSP Configuration: Review the configuration of the TSP in the system to ensure it is set up correctly.
  Rate Verification: Check the rates associated with the transportation request to ensure they are valid and up to date.
  Geographical Coverage: Confirm that the carrier services the geographical area of the shipment.
  Regulatory Checks: Ensure that the shipment complies with all relevant regulations and requirements.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like /SAPAPO/AMON to monitor alerts and /SAPAPO/TP for transportation planning.
  Logs and Monitoring: Check the logs for more detailed error messages or alerts that can provide additional context on the rejection.
  Carrier Communication: If necessary, communicate with the carrier to understand the specific reasons for the rejection and any potential resolutions.
  SAP Notes: Look for relevant SAP Notes that may address known issues or provide patches related to transportation management.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.