How To Fix /SAPAPO/AMON023 - Internal error (notify responsible system administrator)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/AMON -

• Message number: 023

• Message text: Internal error (notify responsible system administrator)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/AMON023 - Internal error (notify responsible system administrator) ?

  The SAP error message /SAPAPO/AMON023 Internal error (notify responsible system administrator) typically indicates that there is an internal issue within the SAP Advanced Planning and Optimization (APO) system. This error can arise from various underlying causes, and resolving it often requires a systematic approach. Here are some potential causes, solutions, and related information:
  Causes:
  
  System Configuration Issues: Misconfigurations in the APO system settings can lead to internal errors.
  Data Inconsistencies: Corrupted or inconsistent data in the database can trigger internal errors.
  Software Bugs: There may be bugs in the APO software that lead to unexpected behavior.
  Memory Issues: Insufficient memory allocation or resource constraints on the server can cause internal errors.
  Transport Issues: Problems during the transport of changes or updates can lead to inconsistencies.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction codes SLG1 or ST22) for more detailed error messages that can provide insights into the root cause.
  Analyze Short Dumps: Use transaction ST22 to analyze any short dumps that occurred around the same time as the error. This can help identify specific issues in the code.
  Data Consistency Checks: Run consistency checks on the relevant data to ensure there are no corrupt entries. This can be done using transaction codes like /SAPAPO/AMON or other relevant transactions.
  Review Configuration: Check the configuration settings in the APO system to ensure they are set up correctly.
  Update Software: Ensure that your SAP system is up to date with the latest patches and support packages, as these may contain fixes for known bugs.
  Increase Resources: If memory or resource constraints are suspected, consider increasing the server resources or optimizing the current usage.
  Contact SAP Support: If the issue persists, it may be necessary to contact SAP support for further assistance. Provide them with the error message, logs, and any relevant details to expedite the troubleshooting process.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on similar issues.
  Documentation: Review the official SAP documentation for APO to understand the expected behavior and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  Conclusion:
  The /SAPAPO/AMON023 error is a general internal error that requires careful investigation to determine the specific cause. By following the steps outlined above, you can systematically troubleshoot the issue and work towards a resolution. If necessary, don't hesitate to reach out to SAP support for expert assistance.