How To Fix /SAPAPO/AMON008 - Error while reading PP/DS alerts (SAP liveCache not available)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/AMON -

• Message number: 008

• Message text: Error while reading PP/DS alerts (SAP liveCache not available)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/AMON008 - Error while reading PP/DS alerts (SAP liveCache not available) ?

  The SAP error message /SAPAPO/AMON008 indicates that there is an issue with reading Production Planning/Detailed Scheduling (PP/DS) alerts due to the unavailability of SAP LiveCache. This error typically arises in the context of Advanced Planning and Optimization (APO) when the system is unable to access the LiveCache database, which is essential for storing and retrieving planning data.
  Causes:
  
  LiveCache Not Running: The LiveCache service may not be started or is down.
  Connection Issues: There may be network issues preventing the SAP system from connecting to the LiveCache.
  Configuration Issues: Incorrect configuration settings in the SAP system or LiveCache.
  Database Issues: Problems with the underlying database that LiveCache uses.
  Resource Limitations: Insufficient system resources (memory, CPU) allocated to LiveCache.
  
  Solutions:
  
  
  Check LiveCache Status:
  
  Ensure that the LiveCache instance is running. You can check this using transaction LC10 or LC01 in the SAP GUI.
  If it is not running, start the LiveCache service.
  
  
  
  Review Connection Settings:
  
  Verify the connection settings in the SAP system to ensure they are correctly configured to connect to LiveCache.
  Check the RFC destination settings in transaction SM59.
  
  
  
  Check System Logs:
  
  Review the system logs for any error messages related to LiveCache. You can use transaction SM21 to view the system log.
  Look for any specific errors that might indicate why LiveCache is not available.
  
  
  
  Monitor System Resources:
  
  Check the system resources on the server where LiveCache is hosted. Ensure that there is enough memory and CPU available.
  Use tools like top or htop on Unix/Linux systems to monitor resource usage.
  
  
  
  Restart LiveCache:
  
  If LiveCache is running but still causing issues, consider restarting the LiveCache instance to clear any temporary issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  LC10 / LC01: For monitoring and managing LiveCache.
  SM21: For checking system logs.
  SM59: For checking RFC connections.
  
  
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on LiveCache and PP/DS configuration.
  
  
  System Requirements: Ensure that your system meets the necessary requirements for running LiveCache effectively.
  
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/AMON008 error related to LiveCache availability.