How To Fix /SAPAPO/AHT424 - Internal error: Function express mail was called up without message


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/AHT -

  • Message number: 424

  • Message text: Internal error: Function express mail was called up without message

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPAPO/AHT424 - Internal error: Function express mail was called up without message ?

    The SAP error message /SAPAPO/AHT424 Internal error: Function express mail was called up without message typically indicates an issue related to the Express Mail functionality in SAP Advanced Planning and Optimization (APO). This error suggests that the system attempted to call the express mail function without the necessary message context, which can lead to internal inconsistencies or failures in the process.

    Possible Causes:

    1. Configuration Issues: The express mail functionality may not be properly configured in the system.
    2. Missing Parameters: Required parameters or messages for the express mail function may not have been provided.
    3. System Bugs: There could be a bug in the version of SAP APO you are using that affects the express mail functionality.
    4. Authorization Issues: The user may not have the necessary authorizations to execute the express mail function.
    5. Custom Code: If there are custom developments or enhancements in the system, they might interfere with the standard functionality.

    Solutions:

    1. Check Configuration: Review the configuration settings for the express mail functionality in SAP APO. Ensure that all necessary parameters are set correctly.
    2. Review Code: If there are custom developments, review the code to ensure that the express mail function is being called correctly with all required parameters.
    3. Update SAP: Check if there are any patches or updates available for your version of SAP APO that address this issue. Applying the latest support packages can resolve known bugs.
    4. Check Authorizations: Ensure that the user executing the function has the necessary authorizations to perform the action.
    5. Debugging: If you have access to the development environment, you can debug the function call to identify where the error is occurring and what parameters are missing.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message and any relevant logs or details about the circumstances under which the error occurs.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide guidance on configuration.
    • Documentation: Review the official SAP documentation for APO and the express mail functionality to ensure that you are following the correct procedures.
    • Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to diagnose and resolve the error related to the express mail function in SAP APO.

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