How To Fix /SAPAPO/AHT419 - SAPoffice: Function 'sending' failed; exception: &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/AHT -

• Message number: 419

• Message text: SAPoffice: Function 'sending' failed; exception: &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/AHT419 - SAPoffice: Function 'sending' failed; exception: &1 &2 ?

  The SAP error message /SAPAPO/AHT419 indicates that there was a failure in the SAPoffice function for sending messages or documents. The message typically includes additional details in the placeholders &1 and &2, which can provide more context about the specific issue encountered.
  Possible Causes:
  
  Configuration Issues: The SAPoffice settings may not be properly configured, leading to failures in sending messages.
  Network Problems: There could be network connectivity issues preventing the SAP system from reaching the mail server or other communication endpoints.
  Authorization Issues: The user may not have the necessary authorizations to send messages or documents through SAPoffice.
  System Errors: There may be underlying system errors or bugs that are causing the function to fail.
  Mail Server Issues: The mail server itself may be down or misconfigured, preventing successful message delivery.
  
  Solutions:
  
  Check Configuration: Verify the configuration settings for SAPoffice in the system. Ensure that all necessary parameters are correctly set up.
  Network Connectivity: Test the network connection to the mail server or other relevant services. Ensure that there are no firewalls or other network issues blocking communication.
  User Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to send messages. This can be done through transaction SU01.
  Review Logs: Look at the system logs (transaction SLG1) for any additional error messages or details that can provide more context about the failure.
  Mail Server Status: Check the status of the mail server to ensure it is operational. If there are issues, contact the system administrator responsible for the mail server.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates that resolve known issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SOST to check the status of sent messages or SCOT to review the configuration of the communication methods.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with the full error message and any relevant logs.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the /SAPAPO/AHT419 error message.