How To Fix /SAPAPO/AHT391 - Action &1 for order &2 was started using the Action Handler

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/AHT -

• Message number: 391

• Message text: Action &1 for order &2 was started using the Action Handler

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/AHT391 - Action &1 for order &2 was started using the Action Handler ?

  The SAP error message /SAPAPO/AHT391 typically indicates that there is an issue with the action handler in the Advanced Planning and Optimization (APO) module of SAP. This message is related to the execution of an action for a specific order, and it usually arises when the action cannot be completed successfully.
  Cause:
  The error message /SAPAPO/AHT391 Action &1 for order &2 was started using the Action Handler can be caused by several factors, including:
  
  Configuration Issues: The action handler may not be properly configured for the specific action or order type.
  Authorization Problems: The user executing the action may not have the necessary authorizations to perform the action on the specified order.
  Data Integrity Issues: There may be inconsistencies or missing data in the order or related master data that prevent the action from being executed.
  System Errors: There could be underlying system errors or issues with the APO system that are causing the action to fail.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration: Review the configuration settings for the action handler and ensure that the action you are trying to execute is correctly set up for the order type in question.
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to perform the action. You may need to consult with your SAP security team to ensure that the user roles are correctly assigned.
  
  
  Validate Data: Check the order and related master data for any inconsistencies or missing information. Ensure that all required fields are populated and that the data is valid.
  
  
  Check Logs: Look at the application logs (transaction SLG1) for any additional error messages or details that can provide more context about why the action failed.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific action and order type to see if there are any known issues or additional configuration steps required.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM_ORDER for order management and /SAPAPO/AHT for action handler settings.
  SAP Notes: Search for SAP Notes related to the error message or the action handler for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.