How To Fix SAP_NWBC030 - The user menu tree for user &1 with role &2 is empty.

SAP Error Message - Details

• Message type: E = Error

• Message class: SAP_NWBC - NWBC Messages

• Message number: 030

• Message text: The user menu tree for user &1 with role &2 is empty.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAP_NWBC030 - The user menu tree for user &1 with role &2 is empty. ?

  The SAP error message SAP_NWBC030 indicates that the user menu tree for a specific user (identified by &1) with a specific role (identified by &2) is empty. This typically occurs in the context of the SAP NetWeaver Business Client (NWBC) or when accessing SAP GUI.
  Causes:
  
  Role Assignment Issues: The user may not have the necessary roles assigned in the system, or the roles assigned do not contain any valid transactions or authorizations.
  Authorization Problems: The user may lack the required authorizations to view the menu items associated with the assigned role.
  Menu Configuration: The role may not be properly configured in the back-end system, leading to an empty menu tree.
  User-Specific Settings: There may be user-specific settings or profiles that are overriding the default menu settings.
  Transport Issues: If the role was recently transported from another system, it may not have been properly activated or may be missing components.
  
  Solutions:
  
  
  Check Role Assignment:
  
  Go to transaction SU01 (User Maintenance) and check if the user has the correct roles assigned.
  Ensure that the role assigned contains the necessary transactions and authorizations.
  
  
  
  Review Role Configuration:
  
  Use transaction PFCG (Role Maintenance) to review the role configuration.
  Ensure that the menu items are correctly defined and that they are not empty.
  
  
  
  Check Authorizations:
  
  Use transaction SU53 to analyze authorization issues after the user attempts to access the menu.
  If there are missing authorizations, work with your security team to resolve them.
  
  
  
  User-Specific Settings:
  
  Check if there are any user-specific settings that might be affecting the menu display.
  You can reset user-specific settings in transaction SU01.
  
  
  
  Transport and Activation:
  
  If the role was recently transported, ensure that it has been activated in the target system.
  Check for any transport errors that may have occurred during the transport process.
  
  
  
  System Logs:
  
  Review system logs for any errors or warnings that might provide additional context for the issue.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  
  
  Documentation: Refer to SAP Help documentation for detailed information on role management and authorization concepts.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP Basis team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the empty user menu tree for the specified user and role.